Why is my laptop reporting less memory than it actually has.

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I thought I had 512Mb memory but the computer reports 384Mb

The writer continues that he opened his Compaq Presario R3000 and only found a 256Mb memory stick. He wants to know how to upgrade the computer to 1Gb of memory

My answer is that this happens because the video card is taking 128Mb of memory and so Windows is reporting 512-128 is 384Mb. If you check the BIOS it will tell you the total installed RAM. Also here you can change how much RAM the video card uses. If you are doing basic business processes, then a smaller amount of graphics RAM is safe.
The reason only a single 256Mb memory sticks was found was that this model of laptop does in fact have two memory slots. Only one slot is accessible easily from the base of the laptop. The second memory slot is under the keyboard.
To access this memory slot you first need to remove the plate above the keyboard. This plate contains the power button. To remove this plate turn the laptop over and remove the three screws that secure the plate. Turn the computer over and then carefully remove the plate using a flat blade screwdriver. With the plate removed the screws securing the keyboard will be visible. Remove these screws and the second memory slot will be displayed.
When replacing memory, it is not generally recommended to have two mismatched memory cards, so either match the memory cards or use a single DDR SODIM memory card.
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